During last few
decades, Sri Lanka has shifted from agrarian economy to service economy. In
service sector dominant role is played by the Banking and Financial Industry
(BFI). Owing to this shift, BFI Industry has experienced a constant evolution
by transforming entire BFI industry landscape with new era of convergence
service delivery. This evolution can be considered as an extended connectivity
and increased speed of information processing by introducing new business
models and opportunities in BFI. As one
of the developing countries, BFI sector in Sri Lanka is looking for an
exceptional level of divergence between technology and finance. However to
date, there is not much published studies to explain the nature of digital
transformation in BFI industry in Sri Lanka. This study proposed to develop
digital transformation framework of BFI Industry in Sri Lanka based on the
diffusion of innovation (DOI) theory, technology-organization-environment (TOE)
framework and actor-network theory (ANT) to conduct the multi-level analysis of
the development of Sri Lanka‘s BFI industry digital transformation. It attempts
to create and reveal the process of building and execution of disruptive
technology and variety of heterogeneous actors involved in the newly emerging
converging industry. This research is a stepping stone in exploring interaction
between FinTech and yet unfolding other technology around this context. It also
discusses policy implication for Sri Lanka BFI industry, focusing on the
expansion of state in fostering the exponential growth of BFI industry within
and outside Sri Lanka.
No comments:
Post a Comment